Senior Electronics Failure Analysis Hardware Engineer

We are looking for an HW electrical engineer to join our Failure Analysis engineering team under the System Product Engineering group in the company. You will work in a multidisciplinary environment with customers, contract manufacturers, and vendors. This job allows you to work in sophisticated, high-end technology with state of the art products, exciting engineering environment and having a great impact on top technology products, mass production processes, quality and reliability of the company networking products.
What you'll be doing:
Root Cause Analysis and Test Planning: You will perform in-depth root cause analysis by meticulously analyzing failure modes and devising comprehensive test plans. Your expertise in planning and executing tests will be instrumental in pinpointing the underlying causes of failures.
Big-Data-Driven Analysis: Utilizing cutting-edge big-data tools, you will correlate customer-reported failures with production data and RMA history. This data-driven approach will enable you to gain valuable insights into root causes, identify potential risks, and assess the overall exposure of quality issues.
Leading Cross-Organizational Task Forces: You will be responsible for managing and leading cross-functional teams to address quality events and failure modes in our company's networking products. This involves coordinating efforts from various departments, such as hardware, software, and manufacturing, to collectively work towards identifying and resolving issues.
Customer Communication: As a pivotal point of contact, you will proactively communicate with our company's customers to relay RMA root cause findings. Your effective communication skills will help build strong customer relationships and instill confidence in our company's commitment to product quality.
Product Improvement Initiatives: You will play a critical role in enhancing the design, manufacturing process, and testing flow of our networking products. Through analysis processes, you will identify areas for improvement and recommend corrective and preventive actions to address quality complaints.
Hands-on Lab Work: Your expertise will extend to conducting extensive lab work, encompassing hardware, firmware, and software components. This will involve debugging and characterizing system-level, board-level, and chip-level issues, ensuring a robust understanding of product performance.
Continuous Learning and Innovation: Staying updated on the latest industry trends and technological advancements will be essential in fostering innovation and driving continuous improvement within our company's failure analysis processes.