עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

חברה בתחום כללי

נתניה

חברה בתחום כללי

נתניה
מלאה
15,000-22,000 ₪ הערכה מבוססת AI ולא שכר שהתקבל מהמעסיק
זוהי הערכת טווח שכר מבוססת AI ולא שכר שהתקבל מהמעסיק

We are seeking a hands-on Customer Success Manager with proven experience supporting SaaS customers, particularly in Analytics or eCommerce solutions.
In this role, you will be involved in all aspects of customer engagement, including success, account management, and customer education.
Responsibilities
Overseeing client relationships from onboarding through ongoing support
Managing comprehensive customer engagement, including support, success, account management, and education
Working with mid-to-large clients across Europe and Asia
Expertly handling multiple clients simultaneously, ensuring top-tier service
Monitoring customer health and delivering valuable insights to improve outcomes
Supporting clients across diverse industries and regions.

Requirements:
3+ years experience as a Customer Success Manager for SaaS businesses
Experience working with mid to large clients in Europe and/or Asia
Strong collaboration experience with Sales and Product teams to drive customer success
Excellent communication and presentation skills
Tech-savvy with strong analytical abilities and a customer-first approach
Native English speaker
Team-oriented, with a cooperative and adaptable mindset
Must be able to manage tasks autonomously and work independently
Must be able to analyze data and provide insights and value to the client.

This position is open to all candidates.