עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
25,000-35,000 ₪
We are seeking a dynamic and experienced Senior Customer Success Manager to lead and manage relationships with our high-profile, Fortune 500 clients. This role is critical in ensuring client satisfaction, successful implementations, and driving the adoption of our cutting-edge AI solutions. If you thrive in a fast-paced startup environment and have a passion for innovation and client success, we want to hear from you.
Responsibilities
Client Relationship Management: Build and manage strategic relationships with high-profile clients, especially Fortune 500 companies.
Client Onboarding: Lead client onboarding, product setup, training, and delivery of custom materials.
Implementation Project Management: Oversee implementation projects, coordinating across Product, R&D, and Data Science teams.
Client Workshops: Design and run client workshops to showcase AI capabilities and tailor solutions.
Client Engagement: Act as the main client contact, addressing issues and ensuring long-term satisfaction.
Success Tracking:Track success metrics, conduct reviews, and anticipate client needs.
Product Feedback Loop: Gather client feedback to inform product development and communicate updates.
Reporting: Generate reports with data analysts to highlight progress and drive strategy.
Problem Resolution: Resolve issues proactively with creative, client-focused solutions.
Responsibilities
Client Relationship Management: Build and manage strategic relationships with high-profile clients, especially Fortune 500 companies.
Client Onboarding: Lead client onboarding, product setup, training, and delivery of custom materials.
Implementation Project Management: Oversee implementation projects, coordinating across Product, R&D, and Data Science teams.
Client Workshops: Design and run client workshops to showcase AI capabilities and tailor solutions.
Client Engagement: Act as the main client contact, addressing issues and ensuring long-term satisfaction.
Success Tracking:Track success metrics, conduct reviews, and anticipate client needs.
Product Feedback Loop: Gather client feedback to inform product development and communicate updates.
Reporting: Generate reports with data analysts to highlight progress and drive strategy.
Problem Resolution: Resolve issues proactively with creative, client-focused solutions.
Requirements:
Bachelors degree in Business, Computer Science, Engineering, or related field; advanced degrees/certifications (PMP, Agile, Lean, Six Sigma) are a plus.
5+ years in Customer Success, Project or Program Management, preferably in AI or tech.
Proven track record with Fortune 500 clients and large-scale project delivery under tight deadlines.
Familiarity with AI technologies and ability to explain technical concepts to non-technical audiences.
Excellent communication, presentation, and interpersonal skills.
Strong organizational and problem-solving abilities; able to manage multiple projects.
Team player with a collaborative and proactive mindset.
Fluent in English.
Willingness to travel abroad occasionally.
Bachelors degree in Business, Computer Science, Engineering, or related field; advanced degrees/certifications (PMP, Agile, Lean, Six Sigma) are a plus.
5+ years in Customer Success, Project or Program Management, preferably in AI or tech.
Proven track record with Fortune 500 clients and large-scale project delivery under tight deadlines.
Familiarity with AI technologies and ability to explain technical concepts to non-technical audiences.
Excellent communication, presentation, and interpersonal skills.
Strong organizational and problem-solving abilities; able to manage multiple projects.
Team player with a collaborative and proactive mindset.
Fluent in English.
Willingness to travel abroad occasionally.
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
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