עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

חברה בתחום כללי

תל אביב - יפו

חברה בתחום כללי

תל אביב - יפו
מלאה

Be a point of contact for Mid-tier viewers and agencies.
Qualify and acknowledge the issues Tango users report, and resolve them in a timely manner, via text communication channel (Intercom, no voice calls)
Record the issues users are experiencing in task tracking tools.
Gather feedback and propose improvements to the user experience
Achieving good results in personal KPIs and helping teammates do the same.

Requirements:
Prior experience in customer service or affiliation management (1+ years)
Exceptional English and Russian with a professional tone in written communication (additional languages will be a plus)
A responsible team player.
Competent speech, the ability to make yourself understood.
A desperate urge to help and teach, ability to empathize with customers.
Multi-tasker and performer were able to show and report results.
As a plus:

Prior experience with helpdesk systems (Zendesk, Intercom, etc) is a plus.
Experience with task tracking tools (Jira, YouTrack, Confluence) is a plus.
Prior experience and success as a live streaming broadcaster is a huge plus!

This position is open to all candidates.