עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

חברה בתחום כללי

תל אביב - יפו

חברה בתחום כללי

תל אביב - יפו
מלאה

Were looking for a Technical Account Manager to join us. In this role, youll be responsible for planning and executing strategies to drive customer adoption and use of the platform. You'll provide both strategic and hands-on technical guidance to customers throughout the journey, from onboarding to operationalization.

WHAT YOULL DO

Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Center of Excellence.
Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
Advocate for customer needs across various departments, offer insights regarding the availability of new features .
Collaborate with the Sales and Renewal teams to secure contract renewals.

Requirements:
3+ years of experience in technical customer facing roles, such as: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer).
Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
Excellent written and verbal skills in Hebrew and English.
Ability to multi-task and thrive in a fast-paced environment.
B.S. in Computer Science, Engineering, or similar field.

This position is open to all candidates.