Program Manager

We are looking for a skilled Program Manager to join our Product House Operations team. In this role, you will lead cross-functional initiatives that bridge R&D and customer needs, ensuring alignment with strategic goals and delivering exceptional value. Youll drive process optimization, oversee key programs, and collaborate with early adopters to refine products based on user feedback.

WHAT TO EXPECT:

Lead and oversee complex, cross-functional, and cross-company projects, defining clear success criteria, milestones, and KPIs to ensure timely execution and delivery.
Identify, assess, and mitigate project risks while managing cross-functional implications and resource constraints.
Discover and communicate project updates and key milestones to stakeholders at all levels to ensure transparency and alignment.
Develop and maintain tools, templates, and processes to streamline project management and delivery workflows.
Drive a culture of continuous improvement, helping teams adopt frameworks and practices that enhance quality, predictability, and collaboration.
Define and enforce best practices for project execution within R&D, Product, and other teams, ensuring consistency and efficiency.
Collaborate with stakeholders, including Product Managers, Technical Leads, and Operations, to align on goals, manage dependencies, and meet deadlines.
Facilitate Agile practices across teams, supporting sprint planning, grooming, retrospectives, and measurable acceptance criteria.
Promote and enforce Agile best practices across the organization, ensuring consistency, efficiency, and alignment between product requirements and development outputs.
Collaborate closely with R&D teams to translate technical requirements into actionable project plans.
Consolidate data concisely and accurately to help leadership make holistic and data-driven decisions, including creating dashboards, reports, and KPIs.
Engage directly with customers to gather feedback, collaborate on solutions, and ensure alignment with user needs.