Marketing Operations Manager

Our Marketing Operations team at monday.com is growing! We are looking for a talented Marketing Operations Manager to join us!

As a Marketing Operations Manager at monday.com you will focus on implementing best practices, processes, and systems in order to drive scale and efficiency in our sales-led growth strategy. You will operate and develop infrastructure for fast execution, drive system and process improvements and provide data-driven insights to the business, while supporting and building new business initiatives. Our marketing operations managers work closely with regional marketing, user acquisition, analysts, marketing managers, and sales, and act as a connector between different groups.

This role requires a comprehensive understanding of CRM and marketing automation platform management, lead generation and marketing workflows, marketing attribution, and overall familiarity with marketing tech stack (Salesforce, Hubspot, reporting, and analytics).

About The Role
Maintain lead lifecycle model, data integrity, and data processes
Own, operate, implement and maintain marketing systems, including marketing automation platforms
Work closely with different teams across the organization and initiate cross-company collaboration
Streamline lead funnel processes, optimizing sales-led growth operations, and leveraging various platforms and tools to enhance lead conversion rates
Monitor and optimize nurture and drip flows from an operational standpoint, focusing on process efficiency
Integrate new partners and lead vendors into our lead generation infrastructure to expand our reach and increase lead volume
Maintain a focus on lead attribution, analysis, and data integrity to drive informed decision-making

Your Experience & Skills
3+ years of experience in a similar position (Marketing/Business Operations Manager)
Hands-on experience with enterprise level Salesforce and marketing automations platforms (Hubspot)
Hands-on experience working on lead generation programs (ABM experience is an advantage)
Proven ability to design, optimize, and manage complex systems and processes
Strong communication skills, excellent English speaker/writer
Experience building and monitoring workflows with Zappier/Workato - advantage
Knowledge of BI tools, such as Looker / Tableau - advantage
Entrepreneur vibe - all-rounder, out of the box thinker, passion for creating process efficiencies and discovering new tools
Strong combination of numbers + marketing. Understand data & people
Performance oriented person - with a mix of creativity, automation and analytical skills
Detail oriented and strives for top quality delivery
Optimistic, team player, fast learner
Strong methodical approach to planning and executing projects