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מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

חברה בתחום נדל"ן / בינוי / תשתיות

תל אביב - יפו

חברה בתחום נדל"ן / בינוי / תשתיות

תל אביב - יפו
מלאה

we are looking for a Customer Success Manager
Responsibilities:

Build strong relationships with our customers to understand their needs and ensure their success with Madlan.
Take ownership of new accounts and manage their on-boarding
Provide service & support to Madlans customers
Maintaining a positive, empathetic and professional attitude toward customers at all times
Communicating with customers through various channels
Acknowledging and resolving customer complaints
Stay in touch with customers to ensure that they're realizing the full potential of Madlan and solve their issues and technical questions
Serve as the main point of contact and liaison between clients and the rest of the Madlan teams and Provide client feedback internally

Requirements:
Bachelors degree
2 year of experience in customer service/ customer support / Technical Account Management - advantage
Technical skills with the ability to understand customer's challenges / needs and advise on best practices
Excellent written and verbal communication skills
Positive attitude, empathy, and high energy
High level of service orientation
Ability to connect and build long-lasting relationships with customers
Hebrew speaker - Must

This position is open to all candidates.