עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • אלפי משרות חדשות בכל יום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
seeking an experienced Technical Customer Success to ensure our customers effectively implement and benefit from our solutions. You will be the main technical contact post-sale. Be the relationship manager to drive revenue for the customer.
Key Responsibilities:
Onboarding & Training: Guide new customers through onboarding and provide comprehensive training on our products
Customer Engagement: Maintain regular communication to ensure customer satisfaction and product usage
Renewals & Upselling: Collaborate with sales to identify opportunities for renewals and upselling
Technical Support: Resolve technical issues and provide expert assistance to customers
Feedback & Advocacy: Gather customer feedback and advocate for product improvements
Key Responsibilities:
Onboarding & Training: Guide new customers through onboarding and provide comprehensive training on our products
Customer Engagement: Maintain regular communication to ensure customer satisfaction and product usage
Renewals & Upselling: Collaborate with sales to identify opportunities for renewals and upselling
Technical Support: Resolve technical issues and provide expert assistance to customers
Feedback & Advocacy: Gather customer feedback and advocate for product improvements
Requirements:
Bachelors degree in Computer Science, Engineering, or a related field
3+ years of experience in customer success, technical support, or pre-sales engineering, preferably in the fintech or cybersecurity sector
Strong technical skills and problem-solving abilities
Strong interpersonal and communication skills, with the ability to effectively articulate complex technical concepts to both technical and non-technical audiences
Ability to work independently in a fast-paced, dynamic environment with a strong sense of accountability
Willingness to travel approximately once a month
Excellent written and oral communication skills in English
Bachelors degree in Computer Science, Engineering, or a related field
3+ years of experience in customer success, technical support, or pre-sales engineering, preferably in the fintech or cybersecurity sector
Strong technical skills and problem-solving abilities
Strong interpersonal and communication skills, with the ability to effectively articulate complex technical concepts to both technical and non-technical audiences
Ability to work independently in a fast-paced, dynamic environment with a strong sense of accountability
Willingness to travel approximately once a month
Excellent written and oral communication skills in English
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • אלפי משרות חדשות בכל יום
חינם. בלי פרסומות. בלי אותיות קטנות.
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