עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

חברה בתחום כללי

תל אביב - יפו

חברה בתחום כללי

תל אביב - יפו
מלאה

seeking an experienced Technical Customer Success to ensure our customers effectively implement and benefit from our solutions. You will be the main technical contact post-sale. Be the relationship manager to drive revenue for the customer.

Key Responsibilities:
Onboarding & Training: Guide new customers through onboarding and provide comprehensive training on our products
Customer Engagement: Maintain regular communication to ensure customer satisfaction and product usage
Renewals & Upselling: Collaborate with sales to identify opportunities for renewals and upselling
Technical Support: Resolve technical issues and provide expert assistance to customers
Feedback & Advocacy: Gather customer feedback and advocate for product improvements

Requirements:
Bachelors degree in Computer Science, Engineering, or a related field
3+ years of experience in customer success, technical support, or pre-sales engineering, preferably in the fintech or cybersecurity sector
Strong technical skills and problem-solving abilities
Strong interpersonal and communication skills, with the ability to effectively articulate complex technical concepts to both technical and non-technical audiences
Ability to work independently in a fast-paced, dynamic environment with a strong sense of accountability
Willingness to travel approximately once a month
Excellent written and oral communication skills in English

This position is open to all candidates.