עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
We are looking for a Strategic Customer Success Architect.
As a CSA, you will partner with customers throughout the customer journey to understand what drives value, beginning from the pre-sales running proof of concepts to demonstrate quick time to value, to post-sales onboarding and implementation where you set customers up for long-term success with scalable implementation and data governance best practices.
Throughout the entire customer lifecycle, you will work to understand how analytics can drive business value for your customers and will consult them on how to maximize the value of including managing change during our rollout, defining and achieving ROI, and identifying areas of improvement in their current usage of analytics.
For large enterprise customers, post onboarding, you will also continue alongside the Account Managers to drive data trust and product adoption for 100+ end user teams through a change management rollout approach.
As a CSA, you will partner with customers throughout the customer journey to understand what drives value, beginning from the pre-sales running proof of concepts to demonstrate quick time to value, to post-sales onboarding and implementation where you set customers up for long-term success with scalable implementation and data governance best practices.
Throughout the entire customer lifecycle, you will work to understand how analytics can drive business value for your customers and will consult them on how to maximize the value of including managing change during our rollout, defining and achieving ROI, and identifying areas of improvement in their current usage of analytics.
For large enterprise customers, post onboarding, you will also continue alongside the Account Managers to drive data trust and product adoption for 100+ end user teams through a change management rollout approach.
Requirements:
Experience consulting on defining and delivering ROI through new tool implementations
Experience working with VP and C-level members of the customer organization to define a strategic vision and successfully leveraging those members to deliver on that vision
The ability to communicate with stakeholders at all levels of an organization from talking with developers about the ins and outs of an API to talking to a CIO about organizational efficiency
Experience in data querying, modeling, and transforming in at least one core tool, including SQL / dbt / Python / Business Intelligence tools / Product Analytics tools, etc.
Familiar with databases and cloud data warehouses like Google Cloud, Amazon Redshift, Microsoft Azure, Snowflake, Databricks, etc.
Familiar with product analytics implementation methods like SDKs, Customer Data Platforms (CDPs), Event Streaming, Reverse ETL, etc.
Familiar with analytics best practices across business segments and verticals
Can manage complex projects with assorted client stakeholders, working across teams and departments to execute real change
Has a demonstrated successful record of experience in customer success, client-facing professional services, consulting, or technical project management role
Excellent written, analytical, and communication skills
Strong process and/or project delivery discipline
Eager to learn new technologies and adapt to evolving customer needs
Experience consulting on defining and delivering ROI through new tool implementations
Experience working with VP and C-level members of the customer organization to define a strategic vision and successfully leveraging those members to deliver on that vision
The ability to communicate with stakeholders at all levels of an organization from talking with developers about the ins and outs of an API to talking to a CIO about organizational efficiency
Experience in data querying, modeling, and transforming in at least one core tool, including SQL / dbt / Python / Business Intelligence tools / Product Analytics tools, etc.
Familiar with databases and cloud data warehouses like Google Cloud, Amazon Redshift, Microsoft Azure, Snowflake, Databricks, etc.
Familiar with product analytics implementation methods like SDKs, Customer Data Platforms (CDPs), Event Streaming, Reverse ETL, etc.
Familiar with analytics best practices across business segments and verticals
Can manage complex projects with assorted client stakeholders, working across teams and departments to execute real change
Has a demonstrated successful record of experience in customer success, client-facing professional services, consulting, or technical project management role
Excellent written, analytical, and communication skills
Strong process and/or project delivery discipline
Eager to learn new technologies and adapt to evolving customer needs
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
ערב
3 חודשים
