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מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

חברה בתחום הייטק / חומרה / תוכנה / סייבר

תל אביב - יפו

חברה בתחום הייטק / חומרה / תוכנה / סייבר

תל אביב - יפו
מלאה

we are looking for a Technical Account Manager.
The Program Manager (Professional Services) is responsible for managing and maintaining relationships with high-value clients. This involves understanding and fulfilling clients' technical needs, coordinating with internal teams, and providing solutions for technical issues. They work to improve the customer experience, provide regular account reviews, and identify opportunities for upselling.The Program Manager is also in charge of managing customer onboarding and off-boarding processes. They will also stay updated on product/service changes and effectively communicate technical information to non-technical clients!
What you'll be doing:
Manage and maintain relationships with high-value clients, ensuring their technical needs are met.
Coordinate with internal teams to deliver solutions for client's technical issues and improve overall customer satisfaction.
End to end responsibility for all the client product requirements and deliveries.
Representing Aura in front of the customer and representing the customer in front of the Aura internal teams.
Be on top of all the product innovations and directions as well as the Google changes and their implications on the Aura products.

Requirements:
Mid to senior level technical or engineering experience with large corporations in the Telecom market.
Communication skills: Excellent verbal and written communication skills for liaising between clients and internal teams, and articulating technical solutions to clients.
Analytical skills: Ability to analyze customer needs, troubleshoot technical issues, and proactively identify opportunities for upselling or product improvement.
Problem-solving skills: Ability to address and resolve any issues or complaints regarding the technical aspects of a product or service promptly and efficiently.
Passionate to learn the technology and understand that bits and bites of the Aura solution and the Android Eco system.
You might also have:
Experience Working with Telcos and OEMs is a big plus
Pre-sale experience
Experience working with platforms that are build on Android OS

This position is open to all candidates.