עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
We are looking for a Customer Success Manager.
Responsibilities:
Manage tickets at CRM platform
Guide our customers and support them through their journey with the Company
Monitor network activity for abnormalities
Consulte/assist colleagues from other departments (e.g. sales, operation)
Work together with other team members in order to improve customer Service procedures
Assis with other tasks provided by other team members
Responsibilities:
Manage tickets at CRM platform
Guide our customers and support them through their journey with the Company
Monitor network activity for abnormalities
Consulte/assist colleagues from other departments (e.g. sales, operation)
Work together with other team members in order to improve customer Service procedures
Assis with other tasks provided by other team members
Requirements:
Associates or Bachelors Degree
Fluent English, excellent customer-facing and communication skills (verbal and written)
1-2 years of experience in customer support field
Experience with Zendesk advantage
Experience with Kibana advantage
Creating/using API or scripts advantage
Have experience using helpdesk software
Have experience in IoT or telecommunications industries
Have experience in creating user guides or tutorial videos
Ability to manage time efficiently and work with minimal supervision
Basic skills with picture/video editing software
Good Microsoft excel skills
Associates or Bachelors Degree
Fluent English, excellent customer-facing and communication skills (verbal and written)
1-2 years of experience in customer support field
Experience with Zendesk advantage
Experience with Kibana advantage
Creating/using API or scripts advantage
Have experience using helpdesk software
Have experience in IoT or telecommunications industries
Have experience in creating user guides or tutorial videos
Ability to manage time efficiently and work with minimal supervision
Basic skills with picture/video editing software
Good Microsoft excel skills
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
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