עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
We empower developers and enterprises to radically accelerate their development cycles by shortening build times, allowing for more iterations and faster product releases. Thousands of customers including world-leading brands like Microsoft, Citi Bank, Nintendo, Amazon, EPIC and more, trust our platform to streamline and accelerate everything from compilation to release automation, generating great savings of resources and accelerating TTM. Weve helped developers and DevOps teams in thousands of companies reach and exceed their goals, among them fortune 50 companies as well as hundreds of successful startups to develop some of the most successful software in many industries such as gaming, Financial Services, Embedded Software, and more. This is your opportunity to join a category leader and make a difference. To read more As we continue to expand our global footprint, we are seeking a highly skilled and experienced professional to join our team as the Technical Customer Success Manager.
Who you are: As a Technical Customer Success Manager, you'll use your skills to ensure the ongoing success and development of your portfolio. You will proactively engage each account to identify risks, uncover opportunities, and ensure that every customer in your portfolio is getting value from us. If youre tech-savvy and passionate about customer relationships, we have the perfect opportunity for you.
What you'll do?
* Onboard new clients, develop and engage with existing clients in your portfolio.
* Work closely with our customers developers, provide technical training, product performance optimization, and more.
* Demonstrate the products value constantly to Incerdibuilds customers and drive customers product adoption to help them succeed with their goals.
* Build strong customer relationships, especially with key customer. stakeholders, and advocate customers needs internally.
* Own both renewal and expansion for clients while Identifying. opportunities for growth and executing accordingly.
* Keep track of key account customer success metrics.
What youll need:
* 5 years proven track record of Technical Account. Management/Technical CSM/ Professional Services /Delivery or other relevant customer-facing experience.
* Good knowledge of development practices and development pipe.
* Experience with managing multiple stakeholders and projects.
* Experience with managing a big customer portfolio.
* Experience with salesforce.
* Proficient in English (spoken & written) Must.
Compensation: $175,000-$180,000 base salary (+ benefits, including generous 401K, unlimited PTO, generous medical coverage, life insurance, commute expenses, and food allowance). In addition to the base salary, this role includes the opportunity to earn performance-based compensation and/or a discretionary bonus, in accordance with the Company's policies. Compensation finally awarded will be commensurate with the candidates skills and experience.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
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