Duty Drawback Analyst

Global-e (Nasdaq: GLBE) is the world’s leading platform for global direct-to-consumer e-commerce, enabling brands and retailers to seamlessly sell worldwide, delivering localized experiences across markets.

Trusted by some of the world’s most recognized brands including Adidas, Alo Yoga, Logitech, Hugo Boss, Marc Jacobs, and Victoria’s Secret, we operate on a massive global scale through dynamic teams across North America, EMEA, and APAC.

Our technology-based end-to-end solution combines advanced localization capabilities, streamlined global operations and extensive big-data analytics, covering everything merchants need to scale worldwide. We’re a fast-moving, highly collaborative company where innovation, creativity, ownership, and impact are part of everyday work.

We’re looking for a Data Analyst to join Global-e’s growing Duty Drawback team.

In this role, you’ll combine data analysis with hands-on operational work, using data to support claim preparation, evaluate program performance, identify trends and gaps, and uncover new opportunities.

You’ll work with large datasets, build and maintain reports and dashboards, validate data across different sources, and collaborate with BI and Data teams to improve data accuracy and reporting solutions. At the same time, you’ll be involved in the operational side of the program — supporting claim submissions, investigating discrepancies, handling merchant inquiries, and working with internal teams and external partners.

This is a great opportunity for someone who enjoys working with data but also wants to see the real business impact behind the numbers, contribute to process improvements, and be part of a growing program.

Requirements:

• BA/BS degree in a relevant field such as Economics, Business Administration, Industrial Engineering, Information Systems, or similar – Mandatory.
• Strong Excel skills and working knowledge of SQL - Mandatory.
• Experience with BI tools and working with large datasets - Mandatory.
• High level of English, both written and spoken.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Ability to investigate data, identify inconsistencies, and draw meaningful conclusions.
• Background in customs, international trade, logistics, or Duty Drawback - Advantage
• Familiarity with VAT, duties, customs processes, or government portals - Advantage
• Experience with KPI reporting or process automation - Advantage