Salesforce Implementer

#hybrid

Join Us. Make Your Imprint.

Novidea is an insurance technology company solving the toughest challenges faced by insurance brokers, agencies, MGAs and cover holders. Our innovative, data-driven insurance software platform allows users to manage the entire policy lifecycle across all lines of business, using data to inform every business decision, cross-sell and up-sell.

What’s the Job?

As a Salesforce Implementation Specialist in Novidea, you will be responsible for translating new and existing client requirements into a flawless technical solution. You will design and implement Salesforce solutions, configure the Novidea product, optimize business processes through automation, and ensure successful delivery of high-quality solutions on time. You will also identify opportunities to leverage Salesforce and Novidea tools and AI capabilities to improve efficiency and user experience.

What You’ll Do

As a Salesforce Implementer at Novidea, you will play a key role in the technical implementation of Novidea’s products and Salesforce solutions to meet customer-specific requirements. You will focus on configuring, customizing, and deploying Salesforce applications, as part of a large team of Novidea and Salesforce experts. Your expertise in Salesforce development/configuration, data modeling, automation and security will be critical in optimizing workflows and delivering scalable solutions. Additionally, you will work closely with internal teams to troubleshoot, enhance, and maintain the implementation, ensuring high-quality results and optimal system performance.

What You Bring

• 3+ years of hands-on experience with Salesforce applications
• Experience designing and implementing scalable Salesforce solutions
• Strong Salesforce configuration and automation skills, including Flows, validation rules, permissions, and data management
• Experience gathering and translating business requirements into effective Salesforce solutions and process flows
• Understanding of Salesforce integrations, APIs, and data flows
• Familiarity with AI and automation capabilities within Salesforce and the ability to identify opportunities to leverage them
• Demonstrated analytical and problem-solving abilities
• Excellent written and verbal communication skills in English
• BA/BSc
• Ability to work independently and effectively within a team in a fast-paced environment
• Salesforce Admin certification required; additional certifications are a plus
• Hands-on experience with Salesforce development (Apex, LWC, etc.) – a plus
• Salesforce Platform Developer certification – a plus