Customer Experience Specialist

SkyGini is growing fast, and we are looking for our next Customer Experience Specialist to join our amazing team!

If you are a natural problem-solver, passionate about the travel world, and looking for a dynamic, energetic, and highly professional environment - we want to meet you.

The Role:

• Deliver exceptional service across online channels (WhatsApp, email, and phone).

• Collaborate with global airlines, hotels, and travel suppliers.

• Handle real-time troubleshooting using advanced tech tools.

What you bring:

• Top-notch communication skills (written and verbal).

• Strong tech-orientation and quick learning agility.

• Full-time availability (including alternating weekends).

• Experience in customer service or the travel industry – a huge plus!

Why SkyGini?

• A fast-paced, high-energy environment with a passionate and collaborative team

• Hybrid work flexibility 🏡​

• A real opportunity to make an impact and grow within a fast-scaling TravelTech company.

Ready to take off with us? 🛫​