Help Desk Technician – Evening Shift (Optional for Student Position)

TheMarker is Israel’s leading financial media group & leading website, focused on how economic forces shape everyday life and long-term trends.

Role Description

The Help Desk Technician – Evening Shift (Optional for Student Position) is a full-time role based in otional for a hybrid work model. About the Role

You will provide technical support to company employees, handling a wide range of systems, users and end point issues.

Responsibilities

• Provide technical support to employees via phone, in person and remotely
• Handle hardware, software and end point equipment issues
• Install and configure computers and workstations
• Troubleshoot operating system and MS Office application issues
• Deliver professional, high quality service to end users on a daily basis

Requirements

• Fluent English, spoken and written
• Proven previous experience in PC / Help Desk roles
• Strong proficiency with Windows 10/11
• Proven experience with MS Office applications
• Strong service orientation and excellent interpersonal skills
• Ability to work independently in a multitasking environment

Advantages

• Familiarity with OSX
• Basic understanding of networking and communications
• Experience managing users and permissions in Active Directory
• Experience setting up and managing Exchange mailboxes

Shift Details

• 3-5 evening/weekend shifts per week, Saturday night through Thursday, 17:00–24:00 (no Friday shifts)
• Location: Tel Aviv, hybrid possibility
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