Customer Journey Manager

Nogamy is a leading Data & AI solutions company, helping organizations leverage data, analytics, and artificial intelligence to drive innovation, efficiency, and business growth.

About the Role

You'll be responsible for managing personalized marketing journeys, operating advanced marketing platforms, and working closely with cross-functional teams.

Responsibilities

• Execute, monitor, and optimize marketing campaigns using Marketing Cloud and Data Cloud.
• Work with databases, write SQL queries, validate data quality, and monitor campaign performance.
• Collaborate with business units, Data teams, Marketing, and Development to deliver impactful customer journeys.

Qualifications

• 2+ years of experience working with SQL – Mandatory.
• 3+ years of hands-on experience with Marketing Cloud – Mandatory.
• Experience managing personalized omnichannel campaigns – Significant advantage.
• Experience with Data Cloud – Significant advantage.
• Experience working with business stakeholders – Mandatory.

Required Skills

• Strong interpersonal skills and ability to work collaboratively.
• Highly organized, detail-oriented, and accountable.
• Strong business understanding of the financial industry (customers, products, and marketing processes) – Significant advantage.
• Ability to present insights and recommendations clearly and effectively to management – Advantage.