CRM Systems Analyst (Siebel)-50400313

Phoenix Financial is a leading and innovative force in Israel’s insurance and financial services sector, driven by cutting‑edge technology and a commitment to delivering exceptional value.

We are looking for a skilled CRM Systems Analyst (Siebel) to join our team and play a key role in shaping and optimizing our core business processes. In this role, you will work closely with business and technology stakeholders to analyze requirements, design solutions, and support end-to-end delivery of complex CRM initiatives

.
What you’ll d

• o?Gathering and defining business requirements, analyzing them, and writing business and technical specification documen
• tsSupporting development and QA teams through to the implementation pha
• seAnalyzing core business processes, system integrations, interfaces, and mo
• reMaintaining and updating documentation in line with required changes, ensuring alignment with planning documents, and understanding business needs while identifying gaps and opportuniti
• esSupporting projects on an ad hoc bas

is
What are we looking f

• or?At least 3 years of experience in CRM systems analysis / or experience in Siebel developm
• entExperience in writing business and technical specification docume
• ntsExperience in analyzing and defining interfaces with infrastructure syst
• emsExperience working with Siebel – a significant advant

age
Full-time, Sunday-Thursday, 9 hours per day, hy

bridRishon LeZion, The 1000 complex, adjacent to Moshe Dayan Rai