International Account Manager (Customer Success / Key Accounts)

About Us:

TechJet Aerofoils (a joint venture between Rolls-Royce and Pratt & Whitney) has been leading the aerospace manufacturing industry from the Tefen Industrial Park since 1999. We combine cutting-edge technology with high-precision engineering to deliver advanced aerospace components to a global market. If you want to impact global aviation programs from the ground up, your place is with us.

The Role:

We are looking for an experienced International Account Manager to take full commercial and operational ownership of our strategic global customers. In this role, you will be the driving force behind complex aerospace programs, bridging the gap between international clients and our internal operations, planning, quality, and supply chain teams.

What you’ll do daily:

• End-to-End Account Management: Act as the primary focal point and trusted partner for strategic global customers, managing daily communication, routine reporting, and real-time issue resolution.
• Lead Client & Program Reviews: Facilitate and lead regular customer meetings to track delivery schedules, production status, and critical milestones, ensuring alignment on all fronts.
• Cross-Functional Collaboration: Work closely with internal teams – Planning, Operations, Engineering, Quality, and Supply Chain – to sync customer requirements with factory capabilities.
• Logistics & Subcontracting Oversight: Coordinate complex international shipments, monitor delivery performance (OTD), and manage external subcontractors to streamline the supply chain.
• Hands-on Crisis Management: Handle urgent client requests and expedite critical orders in real time, solving operational bottlenecks swiftly to maintain high customer satisfaction.

What you bring to the table:

• Bachelor’s degree - a must. 
• Industry Experience: Proven track record in account, program, or customer success management within an industrial/manufacturing environment.
• Global Capabilities: High-level English (both written and spoken) is essential for daily international communication.
• Technical & Analytical Skills: Advanced Excel (Pivot Tables, data analysis) and high proficiency in PowerPoint for executive reporting.
• Operational Knowledge: Deep understanding of supply chain, logistics, and production workflows.
• Mindset: Extreme attention to detail, strong multi-tasking abilities, and a problem-solving approach.

Nice-to-Haves:

• Experience working with Priority ERP (Significant advantage).
• Deep familiarity with international shipping and logistics.
• Background in the aerospace industry.

📩 Interested? Apply now or share this with someone who fits the profile!