Operations Manager

About us:

Sunbit is the technology company rewriting the rules of everyday financing. At its core, Sunbit provides tailored credit solutions for retailers and platforms, specializing in Point-of-Sale (POS) financing and fee-free credit cards. We power the essential needs of local communities by partnering with over 30,000 locations, including 1 in 2 auto dealership service centers, leading dental practices, and specialty healthcare providers. With our massive real-world footprint and rapidly growing credit card, we are helping people from all walks of life maximize their hard-earned money through fair, transparent, and accessible credit.

About the Role

We are seeking a highly organized, hands-on, and proactive Operations Manager to lead and scale our day-to-day operations. This role is central to ensuring a smooth, efficient, and high-quality work environment, while driving cross-functional processes across the organization.

This is a key position that combines ownership of office operations, vendor and contract management, financial and legal interfaces, global alignment, and compliance-related workflows. You will work closely with internal stakeholders and external partners, and play a critical role in supporting both local and global operations.

• Location: Tel Aviv (on-site presence required, with responsibility for the Binyamina office)
• Reporting: to: Head of Engineering & General Manager (Israel)
• Managing: 1 Office Manager

Key Responsibilities

General Operations

• Own and execute the day-to-day operations of our offices in Tel Aviv and Binyamina, ensuring high standards of maintenance, organization, and employee experience
• Manage office procurement, including equipment, furniture, supplies, and refreshments
• Oversee office look & feel, facilities management, and ongoing maintenance
• Manage external vendors (cleaning, maintenance, security, parking, and general services)
• Handle parking allocations, guest coordination, and company calendars (holidays and events)
• Oversee business travel, including flights, logistics, and budget tracking

Facilities, Contracts & Financial Operations

• Manage and execute lease agreements; support office move projects end-to-end (looking for new office, arranging logistics, contracts, and project management)
• Own vendor and service contracts (non-employment), including negotiations and renewals
• Track and manage the operations budget, including expense control and reporting
• Work closely with Finance and external providers on billing and cost tracking
• Support regulatory audits (e.g., tax audits) and coordinate responses across internal and external stakeholders

Compliance & Cross-Functional Processes

• Track and support compliance-related training and organizational processes
• Collaborate closely with HR, Legal, and Compliance teams to execute joint projects
• Lead and coordinate company-wide initiatives such as quarterly meetings
• Drive cross-functional operational projects across departments

Global & Administrative Responsibilities

• Work with global teams in a fast-paced, multicultural environment
• Serve as a key interface between internal departments and external stakeholders
• Manage and mentor one team member

Requirements

• 5+ years of experience in operations management (preferably in a tech company or startup)
• 2+ years of Managerial experience with 1 or more subordinates is required
• Proven experience managing offices, vendors, contracts, and procurement processes
• Experience working with various stakeholders: Legal, Finance, and HR
• Strong project management, organizational, and communication skills with a proactive, hands-on approach
• Practical understanding of compliance and regulatory processes
• English proficiency is required (written and spoken)
• High level of ownership, independence, and attention to detail
• Bachelor’s degree in Economics, Industrial Engineering, or a related field – advantage