Finance Operations Team Lead

About

Candex is a rapidly growing private global B2B fintech company on a mission to reshape the way businesses transact. Our tech-based solution makes purchasing fast and easy for enterprise buyers. Recognized in the ProcureTech 100 for Procurement Innovation, our SaaS Platform and accompanying services completely transform the buying experience for large companies around the globe. Buyers enjoy the simplicity of Candex for their purchases, vendors get paid faster, and procurement teams love the increased control they gain over purchases — Everyone wins!

We serve companies in the Global 2,000 and our existing clients include some of the world’s biggest corporations. We’ve raised over $130M from leading investors including Goldman Sachs, 9Yards Capital, JP Morgan, American Express, Altos, Craft, and NFX. Available in almost 50 countries, Candex is expanding our already robust footprint and is looking for ambitious, fun people to join us on our mission to revolutionize the way businesses engage and pay their suppliers.

Position Overview

Candex is seeking a Finance Operations Team Lead to join our finance operations team. This is an opportunity to make a significant impact at a rapidly growing multinational fintech company.

This is a key role in delivering supreme support and service to our team members and customers. You will be a valuable resource throughout the invoicing and payment process and a crucial point of contact for our customers.

As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration. If you have excellent interpersonal and communication expertise, strong writing and analytical skills and a desire to leverage your knowledge of fintech and payments; this opportunity is a perfect fit. This role will report to the VP Operations.

Responsibilities

• Create an inspiring team environment with an open communication culture
• Delegate tasks and set deadlines for your internal team
• Discover training needs and provide coaching
• Set clear team goals and motivate team members
• Monitor team performance and report on metrics
• Work with customers to correct payment details provided or to obtain any missing information
• Handle team and customer support related to the entire invoice and payment process.
• Identify opportunities for improvement and provide recommendations to enhance process efficiency and automations
• Work cross functionally with other departments (such as tech, support, customer success) to ensure that issues are resolved and to improve processes
  
  

• Undergraduate Bachelor’s degree in economics/finance/accounting is preferred
• 5+ years of experience in fintech or hi-tech industries, preferably in financial operations, purchasing operations, customer support, invoicing, or billing
• 2+ years of experience as a team leader or supervisor
• Excellent communication and leadership skills
• Fluent English language skills – written and verbal – a must
• Organizational and time-management skills
• Able to accommodate global working hours - Monday-Friday
• Strong computer skills with advanced Excel skills
• Outstanding attention to detail, with an ability to spot numerical errors
• Highly organized with the ability to multitask and work in a high growth environment
• Tech savvy and the ability to pick up new technology quickly
  
  

• We are humble, hungry, intelligent and collaborative. Work alongside teammates who value curiosity, kindness, and shared success.
• Competitive Compensation – Earn a salary and benefits that reflect your skills and impact.
• Parental Leave – Take meaningful time to bond with your growing family.
• Flexible Work Environment – Balance life and work with adaptable schedules.
• Global Team + Mindset – Join a diverse, international team that thinks beyond borders.
• Tech Setup – Get the gear and support you need to work comfortably.
• Professional Development – Grow your skills with training and learning sessions.
• Internal Mobility – Explore new global roles and career paths without leaving the company.
• Team Outings – Connect and celebrate with colleagues through regular social events.
  
  

• Be a Stickler for Details - we think about the details when making decisions and ensure we haven’t overlooked anything.
• Debate, Decide, Deliver - Candexers foster a culture of open debate so we can make the right decision.
• Innovate to Simplify - we continuously look for simpler ways to do everything.
• Follow Through, Follow Up - we are always moving the ball forward – when we say we will do something, we do it.
• Attract & Develop the Best - we expect each hire to raise the bar, and once they start, they should continue to develop their skills with the support of leadership.
• Keep an Obsessive Customer Focus - our customers’ satisfaction is our obsession, and we will stop at nothing to make their experience simple & flawless.
• Learn & Be Curious - we foster an environment of continual learning and encourage challenging questions and believe curiosity drives innovation and improvement.
• Act with Integrity & Professionalism - we act with honesty, transparency, and ethical principles – ensuring our actions align with our values.