Customer Success Manager (Real Estate SaaS)

Customer Success Manager

(Real Estate SaaS)

We’re building a fast-growing SaaS platform for real estate brokers in Israel.

We’ve reached an initial product-market fit and already have paying customers and growing revenue. Now we’re scaling and looking for someone who wants to be part of that next phase.

Our product helps brokers manage their day-to-day work using AI - from listing management to marketing and lead generation, and we also operate our own marketplace for properties.

You’ll be the first point of contact for our real estate brokers, building relationships, helping them succeed with the product, and making sure they get real value from it.

This is a hands-on role for doers. Not a “manager” role, we believe in execution, ownership, and people who get things done.

You’ll work closely with the team, talk to brokers daily, and directly influence the product.

We’re also an AI-first team, so we’re looking for someone technical and curious, someone who likes solving problems using tools, automation, and AI.

The role is primarily office-based, located in Tel Aviv (Park Atidim).

• Onboard new brokers and get them to their first success quickly
• Work closely with brokers via WhatsApp, phone, and video calls
• Jump on calls or remote sessions (e.g. AnyDesk) to guide and support
• Become a power user of the product and confidently demo it
• Help brokers publish listings and fully utilize the platform
• Identify problems, solve them, or escalate quickly
• Build strong, long-term relationships with brokers
• Run or participate in in-person meetings, workshops, and events
• Collect feedback and work closely with product/engineering

• Strong communication skills (Hebrew + English required)
• Comfortable talking to customers all day (calls, chats, meetings)
• Technical mindset — not afraid of systems, tools, or learning fast
• Curious about AI and how to use it to solve real problems
• Proactive, hands-on, and gets things done
• Able to build trust and relationships quickly

Advantage:

• Experience in real estate / SaaS / customer-facing roles

• Be part of a product with real traction and growing revenue
• Work on an AI-first platform used in real-world workflows
• High ownership and real impact on the business
• Opportunity to grow into broader roles (including sales)
• Fast growth environment with expanding responsibilities

Send your CV and a short intro about yourself to:

[email protected]