Support Engineer (Tier 2)

חברת אד-טק מצליחה בתל אביב מחפשת מהנדס/ת תמיכה ללקוחות בינלאומיים

דרישות

• 2+ years of experience in technical support (Tier 2) or a related technical role.
• Hands-on experience with log investigation and ticketing systems (e.g., Jira, Zendesk).
• Basic proficiency in SQL.
• Proven experience working directly with customers and collaborating with R&D teams and product.
• Native or fluent English, both written and spoken.
• Strong analytical and problem-solving skills.
• Independent, accountable, and proactive, with a strong sense of ownership and responsibility.

Advantages

• Experience in the ad tech ecosystem (DSP, SSP, publisher, or ad network)- a big advantage.
• Familiarity with AI tools or AI-driven workflows.
• Basic knowledge of HTML, JavaScript, or web technologies.
• Experience with data visualization or monitoring tools (e.g., Kibana, Grafana).

Why Join Us

• Be part of a global leader in ad security and quality with a strong reputation in the industry.
• Join a collaborative and supportive team that values curiosity, ownership, and teamwork.
• Take part in a role that combines technical depth, product insight, and customer impact, offering a real path for professional growth.
• Work on meaningful challenges that impact millions of users worldwide.

קוח לפה

jobs@keshet-hr.co.il