Customer Service Specialist

We Are Hiring! – Customer Service Specialist

Cotton Club, a premium home-textile brand, is looking for a warm, professional, and highly organized Customer Service Specialist to join our team.

What you’ll do:

• Provide customer support across all communication channels: phone, email, chat, and social media
• Manage inquiries end-to-end investigation, follow-up, issue resolution, and customer care
• Represent Cotton Club with high professionalism aligned with our brand values
• Work closely with various internal teams to ensure smooth processes and outstanding customer experience

Requirements:

• Previous experience in customer service – must
• A genuine passion for service, sales, and helping customers
• Strong organizational skills and attention to detail
• High technical literacy and ability to work with multiple systems
• Excellent written and verbal communication skills
• High level of English
• Ability to adapt to a dynamic work environment
• Proactive, responsible, and team-oriented

Position details:

• Full-time role
• Hybrid work model – our office is located in the Bursa district, Ramat Gan

To apply:

Please send your CV to [email protected]

Subject line: Customer Service Specialist Job