Junior Customer Program Manager

Position Summary:

The Customer Program Manager is responsible for driving the success of Customer Program. This includes program administration, strategic optimization, and key initiatives to enhance customer acquisition, engagement, and retention. Additionally, the role involves promoting the Customer Program brand both internally and externally to align with company goals and ensure the program’s impact is maximized.

Key Responsibilities:

1. Program Management and Optimization
2. Customer Engagement
3. Promotion of Customer Program Brand
4. Reporting and Analysis
5. Collaboration and Cross-Functional Alignment

Requirements:

• Proven experience in program management, customer engagement, or community building.
• Strong ability to collaborate with cross-functional teams and drive alignment.
• Excellent communication and interpersonal skills to foster strong relationships with internal and external stakeholders.
• Analytical mindset with the ability to measure and optimize program performance.
• Creativity to design unique customer experiences and promotional strategies.
• English and Hebrew- A Must (reading, writing and speaking)

Preferred Characteristics:

• Strong interpersonal skills and the ability to work collaboratively with people in various roles and departments.
• Customer-focused mindset with an emphasis on delivering quality outcomes.
• Adaptability and flexibility in a dynamic work environment.
• Proactive, self-motivated, and capable of managing multiple tasks and priorities simultaneously
• Resilient and able to work under pressure