Professional Services Engineer

Utimaco is an international provider of IT security solutions and cybersecurity technologies, with headquarters in Aachen (Germany) and Campbell (USA). For over 40 years, we have been developing innovative solutions to protect people, data, and communications that meet the highest standards. We are a global leader in hardware security modules and compliance solutions across various industries such as automotive, banking, telecommunications, and many more.With our global network of partners and customers, we contribute to making digital information and infrastructures secure worldwide. Together, we are shaping the future of IT security. We are seeking a talented Professional Service Engineer, to be part of the Warning Solutions Global Operations team responsible for integration, installation, delivery and 2nd level support.,

• Technical support on presale phase
• Hardware and sizing preparation, delivery and installation
• Lead the Software installation and configurations and execute the ATP
• Be part of the escalation team on advanced technical problems on HW/SW and infrastructure case
• Implement local scripts and workarounds when needed (Unix scripts, SQL procedures, IP NW issues)
• Execute the periodic upgrades of the platform
• L1, L2 Training and setting Acceptance Procedure on System Handover
• Responsive in resolving technical issues and consistent in ensuring technical deliverables
  
  

• At least 5 years of proven experience
• Strong background and knowledge in LINUX based OS as well as Experience in Scripts writing (Perl, Bash/ksh)
• Good knowledge in networking (TCP/IP, X25, Network protocols, firewall, VPN, Cisco devices) and in DB and SQL
• Working experience in the telecom industry and Dockers and Kubernetes knowledge are an advantage
• Excellent English; verbal, written & spoken
• Availability on 24 * 7 basis – if needed
  
  

• An open and friendly corporate culture characterized by constructive and collaborative interaction
• We provide you with support for your future plans with a company pension scheme (depending on country-specific circumstances)
• Early risers and night owls - thanks to a flexible working model you can organise your working day yourself
• We also support you privately â benefit from special payments or additional vacation days on anniversaries or other special occasions
• Utimaco is growing and living diversity! Our global team includes colleagues from 42 nationalities and 45 different languages spoken