Customer Care Shift Manager

Air Doctor, a growing startup in the Insurtech field, we are looking for Shift Managers for our Customer Care Department!

An amazing opportunity to join a startup company with no prior experience required - suitable also for students!

Air Doctor connects patients with doctors around the world and is there for them when they need us most. Every year, we help thousands of customers receive the care they need, anywhere in the world.

Air Doctor was chosen as one of the 11 most promising Israeli high-tech companies for 2024.

We’re looking for our next shift leaders - managers who will thrive in the service world, lead our global teams with passion, and inspire those around them. The role includes managing teams both in Israel and abroad.

We seek people who love teamwork, who have leadership and managerial skills, tech savvy, a high level of English, strong decision-making abilities, and who can perform in a fast-paced environment.

If you believe you are the right fit - join us!

Location: Beit Nekofa (near Hemed Interchange and Mevaseret Zion)

Work format: Shift-based, 24/7 including nights and weekends

Hybrid work environment

Requirements:

• High-level proficiency in English and Hebrew, both spoken and written - required
• Ability to work well both independently and collaboratively
• Ability in managing global teams
• Excellent customer service and interpersonal skills
• Ability to multitask and perform in a fast-paced environment
• Strong decision-making skills
• Command or leadership background – an advantage
• Bachelor’s degree – an advantage

Please send your CV to HR@air-dr.com