Service & Administration Coordinator

A vital and highly organized role combining meticulous administration with personalized support for medical residents (מתמחים) throughout their specialization journey until they receive their specialist certification.

Location: Ramat Gan | Employment Type: Full-time | Reports to: Department Manager

• Residency Process Oversight: Provide end-to-end support to residents (מתמחים), from acceptance through to certification, ensuring strict adherence to all program rules and regulations (e.g., orthopedics, general surgery, etc.).
• Critical Administration: Meticulously organize, prepare, and manage residency files for presentation to review committees, requiring exceptional attention to detail and organizational skills.
• Committee Interface: Present files and documentation to the senior physician committees responsible for granting specialist certifications (requires confidence and presentation ability).
• Service & Problem Solving: Serve as the primary point of contact for residents, proactively addressing complex or exceptional cases and providing efficient solutions ("having a head on one's shoulders").
• International File Management: Handle administrative processes for specialist physicians from abroad seeking recognition of their certification in Israel (requires good reading/comprehension skills in English).
• Collaborative Environment: Work effectively within a team structure, liaising with the Department Manager and the Committee Manager.

• Proven Experience in Administrative and Customer Service roles.
• Exceptional Organizational Skills: High proficiency in prioritizing tasks, time management, order, and meticulous attention to detail.
• Excellent Interpersonal Skills: Strong service orientation, maturity, and the ability to interact effectively with senior physicians/managers.
• Hebrew Mother Tongue: (Reading, Writing, and Speaking – Mandatory).
• Good English Proficiency: Sufficient for reading, understanding, and translating professional documents.
• Proficiency in Microsoft Office Suite.
• Ability to work under pressure and manage multiple interfaces simultaneously.

• Impactful and Valued Role: Be a key contributor to the professional journey of future medical specialists in a highly rewarding position.
• Stable Team: Join a professional, supportive, and stable work environment with low turnover.