Full Stack Engineer

SysAid is a global leader in AI-powered IT Service Management (ITSM), transforming the way organizations deliver IT services. Our smart, automated platforms help thousands of companies worldwide work faster and smarter, simplifying complex tasks so IT teams can focus on what matters most. We are passionate about innovation, scalability, and building products that push the boundaries of what is possible with AI.

About the Role

We’re looking for a Full-Stack Developer to join our growing team. If you're excited by building scalable SaaS products with real impact and love switching between frontend finesse and backend logic- this one’s for you.

What You’ll Do

• Develop and maintain enterprise-grade web applications as part of our global SaaS platform.
• Own features end-to-end, from building intuitive React-based UIs to developing scalable Node.js APIs and backend services.
• Design and maintain RESTful APIs, handle business logic, and integrate with databases (SQL/NoSQL), queues (SQS, RabbitMQ), and caching layers (Redis).
• Upgrade and modernize our architecture using the latest standards, tools, and best practices.
• Deploy, monitor, and maintain services in cloud environments (primarily AWS), using Docker, Kubernetes, and CI/CD pipelines.
• Collaborate with product, design, and other engineers in an Agile team to deliver fast, high-quality features.
• Optimize application performance, maintainability, and scalability across the entire stack.
• Ensure code quality with thorough testing, peer reviews, and adherence to secure and scalable engineering principles.

Qualifications:

• 5+ years of full-stack web development, with solid experience in backend.
• Solid backend development skills using Node.js and frameworks like Express or NestJS.
• Experience with RESTful APIs, microservices, and cloud-based environments (preferably AWS).
• Proficient in styling frameworks (CSS Modules, SASS, Styled Components).
• Familiar with CI/CD workflows, Git, Docker, and Agile methodologies.
• Comfort working on frontend user experiences and backend service logic..
• understanding of frontend architecture, component design, and state management (Redux/React Query)
• Passion for clean code, great UX, and cross-functional collaboration.

Why Join Us?

• Innovation at Scale: Work on cutting-edge AI technologies impacting thousands of organizations worldwide.
• Make an Impact: Build backend systems that power enterprise-grade applications used globally.
• Career Growth: Enhance your skills in backend development, microservices, and cloud infrastructure.
• Thriving Culture: Join a fast-paced, collaborative environment that values creativity, excellence, and continuous learning.