Technical Account Manager

An early-stage startup in the Cybersecurity space focused on IoT.

They develop a platform that helps companies manage their IoT devices by providing real-time security, improving availability, cyber protection, device monitoring, and automatic password rotation.

The company serves major paying clients.

Located in Ramat Gan, near a train line, with a hybrid work model allowing two days remote per week.

Requirements:

• 3 years of experience in Technical Account Management, Technical/Product Support Engineering, Pre-Sales, or Customer Success roles with direct customer responsibility – mandatory.
• Experience troubleshooting and navigating Linux environments.
• Excellent verbal and written communication skills in English – mandatory.
• Understanding of network concepts and protocols
• Experience writing and executing MySQL queries for troubleshooting or data analysis.
• Familiarity with cybersecurity best practices, including secure configurations, access controls, and understanding security implications in troubleshooting scenarios.
• Comfortable writing scripts to automate processes.
• Experience managing enterprise customer relationships, including engagement with senior stakeholders.