Service Engineer

We are seeking a highly motivated and hands-on Service Engineer to join our Global Service team. In this dynamic role, you will support Orbit’s advanced satellite communication systems throughout their lifecycle — from installation and integration to on-site support, troubleshooting, and customer training.

You will work directly with international customers in the defense and aerospace sectors, as well as with internal R&D and engineering teams. This is a customer-facing technical role that requires a mix of field expertise, strong communication, and high motivation — we're looking for someone with a spark in their eyes who thrives in a hands-on environment.

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Key Responsibilities:

· Provide technical support to global customers – both remote and on-site

· Perform system installation, configuration, and troubleshooting (hardware, software, RF, and network)

· Lead on-site commissioning and validation of integrated systems

· Conduct customer training sessions – in-house and at customer sites

· Serve as the technical focal point for post-sale customer support

· Participate in system integration and testing of new products (NPI)

· Work closely with Engineering to relay field feedback and contribute to product improvements

· Write service documentation, reports, and procedures

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Requirements:

· Technical education in Electronics, Communications, or a related field – or equivalent practical experience

· 3+ years of hands-on experience as a Service Engineer, Field Engineer, or System Technician

· Proven experience in RF systems and IP/networking (mandatory)

· Strong troubleshooting capabilities across hardware, software, and system-level

· Familiarity with test equipment: spectrum analyzers, oscilloscopes, etc.

· Excellent English – written and verbal (for documentation and customer interaction)

· Strong communication skills and a passion for customer-facing work

· High motivation, independence, and a proactive, can-do attitude

· Willingness and ability to travel internationally (up to 30%)