About the job

We are looking for an Account Manager to join our dynamic iGaming team. This role blends customer success with internal communication coordination, offering a unique opportunity to grow across multiple functions. As the first point of contact for B2C customers and a key support for internal team operations, you’ll ensure smooth customer experiences and efficient information flow within the company.

This position is ideal for someone motivated, tech-savvy, and eager to take ownership from day one.

Responsibilities

Manage B2C customer accounts throughout their lifecycle

Provide day-to-day support and ensure an excellent user experience

Coordinate internal communication between teams

Monitor customer feedback and identify trends and opportunities

Stay updated on iGaming products and offerings

Requirements (Must-Haves)

Strong English communication skills (written and spoken)

Excellent interpersonal skills and a customer-centric mindset

Proactive approach with strong problem-solving abilities

Interest in technology and digital operations

Quick to learn new tools and systems

Ability to work independently and as part of a team

Advantages

Previous experience in customer success or account management

Familiarity with the iGaming or B2C industry

Experience in internal coordination or project support