Office Manager & Employee Experience

Lumen is a leading health tech company empowering people to improve their metabolic health with revolutionary device-to-app technology that measures metabolism through a single breath.

With over 70 million metabolic measurements logged and 2 million new measurements added monthly, Lumen is the largest metabolic health database in the world.

Lumen helps 300,000+ people worldwide understand how their bodies respond to nutrition, sleep, exercise, and stress levels in real time. It provides individualized recommendations that prioritize high-impact habits to improve metabolism and help people reach their health goals

About the position:

Lumen’s People team is looking for a highly organized and detail-oriented Office Manager & Employee Experience to join our HR team and lead all aspects of office operations and employee-facing experiences.

In this role, you’ll be responsible for ensuring a functional, well-managed, and welcoming office environment, while also supporting onboarding processes and driving initiatives that foster engagement, connection, and wellbeing across the organization. You’ll work closely with HR, operations, and cross-functional stakeholders to help shape a workplace where people can thrive.

What you’ll be doing:

• Own and manage day-to-day office operations, ensuring a smooth, efficient, and well-maintained work environment
• Handle relationships with vendors, suppliers, and service providers
• Lead the logistical side of onboarding and offboarding processes to ensure consistent and professional experiences for all employees
• Plan and execute internal events, team-building activities, and wellness programs
• Support company-wide employee experience initiatives in collaboration with the HR team
• Maintain a strong connection to the company’s values, helping promote a positive, inclusive, and collaborative culture
• Contribute to internal communication efforts, including organizing all-hands, celebrations, and announcements
• Take part in cross-functional projects that support Lumen’s culture and employee engagement strategy

What we’re looking for:

• 4+ years of experience in office management, employee experience, or HR operations roles
• Proven ability to manage multiple projects and priorities with attention to detail
• Strong communication and interpersonal skills
• High level of fluency in English (written and spoken)
• A proactive mindset, with the ability to take initiative and work independently
• Experience working in a fast-paced, dynamic startup environment – a plus