Field Services Engineer

We're looking for a talented and driven Field Service Engineer to join our growing Israel team, supporting advanced electron microscopy systems (TEM, SEM, Dual Beam).

This role is ideal for someone with a hands-on mindset, strong technical troubleshooting skills, and a desire to grow in a dynamic, international environment.

Key Responsibilities:

• Perform field service activities: installation, upgrades, preventive maintenance, and repairs
• Troubleshoot hardware and software issues across complex systems
• Train customers on safe and effective instrument use
• Coordinate your schedule with internal teams and management
• Provide remote technical support via phone and email
• Ensure customer satisfaction and loyalty through high-quality service
• Document service activities (service reports, expenses, etc.)
• Identify sales opportunities and provide feedback to internal teams

Requirements:

• B.Sc. or M.Sc. in Electrical or Electronics Engineering (or equivalent)
• 2–3 years of hands-on experience with advanced instruments (SEM, TEM, FIB, XPS, MRI, etc.) – OR 5+ years of relevant field experience for practical engineers
• Strong analytical and problem-solving skills
• Fluent English (verbal and written)
• Proficiency in IT/networking (e.g., TCP/IP)
• Team player who can work independently and remotely
• Valid driver’s license

Why Apply?

• Work on cutting-edge technologies in scientific and industrial environments
• Be part of a supportive and forward-thinking team
• Full-time position with excellent growth potential