IT Specialist

About Igentify

Igentify has created an end-to-end digital genetic platform that makes genomic information more accessible and actionable for clinicians, laboratories, and patients. Recognizing the rising demand for genomic medicine and how its potential to improve health is trapped within complex, fragmented systems, Igentify’s digital genetic assistant unites and streamlines steps. From customized education about genetic testing, collecting consent and analyzing data, to personalized result videos, Igentify’s platform makes the genetic journey faster and easier. For more information, visit www.igentify.com.

About The Role

We are looking for an experienced IT Specialist to manage and maintain our office infrastructure, networks, and IT assets. The role includes overseeing security policies, providing HelpDesk support to on-site and remote employees, managing licensing and IT inventory, and handling procurement of equipment. The ideal candidate will have strong technical expertise in networking, cloud services (AWS), and security protocols, with proven experience managing IT projects and working independently or as part of a team.

As part of your duties, you will be responsible for:

1. Manage and monitor office infrastructure: Ensure smooth functioning of the Igentify office infrastructure, including servers, networks, and related equipment.

• Manage licensing and IT assets: Oversee Igentify’s IT assets inventory and licensing, ensuring proper tracking and compliance with licensing agreements.
• Enforce security policies: Implement and enforce the company’s security policies as per the ISMS (Information Security Management System).
• Provide HelpDesk services: Deliver HelpDesk support to all Igentify employees, both at the main office and remote locations.
• Procure IT equipment: Purchase IT equipment and accessories, ensuring timely acquisition and adherence to budget constraints.
• Maintain IT inventory: Manage hardware, software, and licensing inventory, ensuring accurate records and up-to-date systems.
• Oversee office networking and infrastructure: Manage office networking and infrastructure, ensuring compliance with approved procedures.
  
  

Requirements:

The required experience & skill set:

• Experience: Minimum of 2 years in a similar IT specialist/ administration or infrastructure role.
• Technical Expertise: Hands-on experience managing domains, networks, firewalls, AWS environments, VPNs, and switches.
• Security Awareness: Familiarity with IT security policies and ISMS practices.
• Self-Learning: Strong ability to quickly learn and adopt new technologies and tools.
• Teamwork: Excellent interpersonal skills and the ability to work both independently and as part of a team.
• Project Management: Proven experience in leading IT projects from requirements gathering through implementation.
  
  

What can you expect in our hiring process?

Our goal is to find amazing individuals to join us on our journey, and it is important for us to get to know you to understand if there is a good fit.

Our company culture drives our managers, employees, and processes to be transparent, responsive, and inviting.

Along every step of the way, we will let you know where you stand and will be open to discuss any matter. You will gain a clear understanding of the company and position that will help you make an informed career decision. Finally, if we both agree to start our path together, you will become an integral member of a great company!

Igentify is committed to being an equal opportunity employer

We know that applying for a new job can be intimidating. But guess what? At Igentify, there is no such thing as an “ideal candidate.” We believe in the power of teamwork -- and in the desire to learn something new every day. We believe in hiring people, not just skills.

If this sounds like a company you would like to join and a role you would thrive in, please don’t hold back from applying! We need your unique perspective for our continued innovation and success. We’re looking forward to learning more about you!