Technical Account Manager

At CYDERO, we specialize in delivering cutting-edge cybersecurity services with a human touch. We believe that true security isn't just about systems and protocols - it's about people. Our mission is to empower organizations by combining top-tier cybersecurity expertise with exceptional customer experience.

Who We're Looking For

We're on the hunt for someone who thrives in a client-facing environment, knows how to manage relationships like a pro, and can still dive into the tech when it counts. You’ll be the bridge between our customers and our technical capabilities - translating needs, guiding processes, and ensuring exceptional delivery.

Job Description

Act as the primary point of contact for customers - owning relationships, managing expectations, and ensuring satisfaction.

Translate customer needs into actionable technical tasks and oversee their delivery.

Collaborate with internal tech teams to ensure seamless execution.

Continuously learn and stay current on emerging cybersecurity trends and tools.

Requirements:

* 2-3 years experience in customer-facing roles

* Excellent interpersonal communication

* HO Experience with firewalls, EDR, vulnerability scanning tools, SaaS security OR Programming experience and deep understanding of cybersecurity

* Fluent Hebrew and strong English

* Tech curiosity