People Operations Manager

We are Hi Auto, the virtual assistant for restaurants.

Our conversational voice AI technology replaces traditional drive-thru systems to streamline ordering, improve customer experience, and enhance operational efficiency for restaurants, enabling them to deliver faster, more accurate service.

We are the startup with the largest number of voice AI drive-thru restaurant deployments, competing directly with both major tech companies and leading players in the restaurant industry.

We're small, fast, and agile, and every member of our team counts.

We're looking for an experienced People Operations Manager to manage all HR and recruiting efforts, with a background in global hiring, people operational management, and a hands-on approach to problem-solving. If you're smart, resourceful and passionate about people - we want you!

Responsibilities:

• Lead all recruiting efforts: Define recruiting strategies for the different positions, conduct hands-on recruiting processes (writing job descriptions, sourcing candidates, conducting HR interviews, and managing offers), maintain global talent sourcing channels, and provide hiring managers with guidance on effective interviewing and candidate evaluation.
• Lead all people management procedures: employee retention, quarterly feedback reviews, professional development plans for employees, onboarding & offboarding processes etc.
• Own the employee well-being of Hi Auto along with our Office and Welfare manager.
• Serve as the main point of contact for both employees and management to facilitate a productive working environment and decision making at a high level.
• As part of working in a dynamic startup environment, this role also involves taking ownership of cross-functional tasks beyond HR - such as managing employee stock options, handling insurance-related matters, and supporting other operational projects as needed.
  
  

• 3+ years of proven experience in global recruitment and HR management within startup environments - must.
• Excellent communication, interpersonal skills, and a collaborative mindset.
• A track record in building new processes and continuously improving current ones.
• High proficiency in English, both written and verbal.
• A 'can-do' attitude with a strong, independent personality.
• Strong organizational and problem-solving skills.
• Strong knowledge of HR best practices, labor laws, recruitment strategies, and employee engagement.
• Bsc. in Psychology, Human Resources or related fields.
  
  

• Previous experience working with remote teams.
• Experience in technical recruiting.
  
  

• Be part of a unique and innovative environment.
• Have a direct impact on shaping company culture and growth.
• Work with a passionate and top notch team in a fun and dynamic environment.