Help Desk Desktop Support

Looking to Take Your First Step Into the World of Technical Support?

Internet Binat, one of Israel’s leading internet and cybersecurity services providers, is hiring a Junior Technical Support Representative for a full-time position at our Ramat Hachayal (Tel Aviv) offices.

This is a unique opportunity to join a professional support team, work with advanced technologies, and serve top-tier business, financial, and government customers.

🔧 What You’ll Be Doing:

• Provide first-level technical support to business customers in networking, cybersecurity, and cloud-based telephony
• Work with Cisco and Fortinet network and security equipment
• Troubleshoot networking issues including VPN, DNS, routing, and VoIP
• Document and manage support tickets using advanced helpdesk systems

🎯 What We’re Looking For:

• Technical background in networking – required
• CCNA certification or relevant academic training is required
• Good English communication skills (written and verbal)
• Strong customer service orientation, willingness to learn, and a team player

🎓 What You’ll Get:

✅ Knowledge and experience with Cisco and Fortinet equipment

✅ A professional, supportive work environment

✅ Real growth opportunities in NOC, networking, or cybersecurity roles

✅ Exposure to top enterprise and international customers

✅ A modern office located in Ramat Hachayal, Tel Aviv

📩 Apply Now – Send your CV to: zohar@binat.net.il

📌 Full-time | Immediate Start | Only qualified candidates will be contacted.