Director of People Operations

Not your everyday company

Lemonade completely reinvented how insurance works. As a customer-centric tech company, we created an insurance experience that is smart, instant, and delightful.

At Lemonade, you’ll be working with a group of like-minded makers, who get a kick out of moving fast and delivering great products. We surround ourselves with some of the smartest, most motivated, creative people who are filled with positive energy and good karma.

Unlike most publicly traded companies, we’re nimble and efficient. We take pride in the fact that we still think and operate like a startup. We don’t care much about titles and hierarchy and instead focus on innovation, bold moves, and challenging the status quo.

We’re built as a lean, data-driven organization that relies on a common understating of objectives and goals to provide teams with autonomy and ownership. We don’t like spending our days in meetings and we skip committees altogether. At Lemonade, there’s no such thing as going over someone’s head. We have zero tolerance for bureaucracy, office politics, and lean-back personalities.

As a Public Benefit Corporation and a certified B-Corp, we deliver environmental and social impact using our products and tech. Through our Giveback program, we partner with organizations such as the ACLU, New Story, The Humane Society, Malala Fund, American Red Cross, 360.org, charity: water, and dozens of others, and have donated millions towards reforestation, education, animal rights, LGBTQ+ causes, access to water, and more.

Awarded ‘best workplace’

Best Workplace and Best-Led Company by Inc. Magazine

“World Changing” by Fast Company

Recognized as a World Changing Idea by Fast Company Magazine

Ranked #1 Home insurance in America

Won best renters and homeowners insurance in America by US News, and others

Best Pet Insurance in America

Rated “Best Overall Pet Insurance” by Better Homes & Gardens

Rated 4.9 ⭐ on the App Store

Among the highest rated apps of all time

What you’re applying for

Our People Ops team is not what you think of when you hear “HR.” We are a team of builders who come from a variety of disciplines. What we have in common: We are all self-described “people nerds.”

Our team’s mission is to build the most autonomous organization humanly possible. We believe automation improves experience. We believe in equipping managers with powerful data & insights to make smarter decisions. We believe in doing things differently and not copy-pasting our old playbooks. We believe direct feedback is a gift and a time saver. We believe in automating ourselves out of our current jobs, so we can get to work on the next big thing at Lemonade.

We’re looking for a Director of People Operations to oversee two critical areas:

• Lead our Manager Partnership global team
• Be our local expert on all things People Ops including compensation, benefits, employment law, and advocate for our Tel Aviv team as we shape our global people strategy.
  
  

• Lead our global team of Manager partners, in addition to owning our Manager Partnership strategy and roadmap supporting managers at scale through insights, dashboards, automation, and processes
• Act as a manager partner to Lemonade’s senior executives
• Oversee People Ops in Tel Aviv, localizing our global approach to compensation, benefits, learning & development, performance management, etc.
• Represent and advocate for our Tel Aviv makers in company-wide decision making as it relates to our people
• Collaborate closely with Directors in adjacent departments including Talent Acquisition, People Infrastructure, Learning & Development, and Operations
  
  

• 10+ years experience in People Operations or Operations
• Strong analytical chops - ability to see a story in the numbers
• Expert-level knowledge in Israeli compensation, benefits, and employment law
• Ability to model for the company how to deliver feedback directly with empathy
• A track record of being an excellent people manager, with multiple references to prove it
• Excellent communication & storytelling skills, written and verbal in English and Hebrew
• Strong collaborative skills to achieve cross-department goals
• Ability to work in an office environment a minimum of 3 days a week
• Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture