Help Desk and IT Admin

Company Description

FabIT - Smart IT Solutions is an IT solutions provider with over 15 years of experience in IT administration, project management, and leadership. Our expertise includes managing IT infrastructure projects for small and medium-sized organizations, delivering tailored IT solutions that drive efficiency and operational excellence. FabIT professionals have extensive experience in managing diverse IT environments, enabling us to implement and support complex IT infrastructures and enhance operational performance.

Role Description

This is a full-time on-site role for a Help Desk and IT Admin at FabIT - Smart IT Solutions located in Herzliya. The role will involve providing end-to-end IT assistance, managing network and system administration tasks, troubleshooting technical issues, and supporting IT security solutions for our customers.

*This role might require working from the office 5 days a week.

Experience & Skills

• 2+ years of experience in IT system administration and helpdesk support.
• MCSA/MCSE/MCITP/CCNA certification.
• Proven knowledge in Windows and Mac operating systems.
• Proven capabilities with Google Workspace Management / Active Directory and Office 365.
• Solid understanding of networking principles (DNS, DHCP, VPNs, LAN/WAN).
• Hands-on experience with Atlassian products.
• Excellent troubleshooting and problem-solving skills.
• Independent, self-motivated, detail-oriented, highly organized, and willing to learn.
• Strong communication skills with the ability to explain technical concepts to non-technical users.
• Technical Support and System Administration skills
• Network Administration and Troubleshooting experience
• Information Technology knowledge
• Experience with IT security solutions such as MDM and EDR
• Excellent problem-solving and communication skills
• Ability to work well in a team and independently
• Scripting: PS, Bash, Python - Nice to have

Extra points for:

• Bachelor's degree or equivalent experience in Computer Science, Information Systems, or related field.
• Familiarity with information security systems.