EMEA Service Tech Group Support Analyst- Student

We are looking for a talented student who wants to start a career with us!

As an EMEA Service Tech Group Support Analyst you will be working in an intensive data-driven environment, using advanced analytics tools, models & methods to support our business requirements.

Apply advanced in-depth support for analytic and Data subjects including multiple factors.

Responsibilities

• Use of service now CRM & Tableau to create reports & dashboards
• Managing the EMEA service competency team reports & dashboards
• Performing in-depth analysis for the press performance - Proactive and Reactive
• Performing in-depth analysis for customers / accounts performance - Proactive and Reactive
• Performing in-depth KPI’s analysis for our Team
• Building infrastructure for automated reports
• Creating data collection processes
  
  

• Must be currently enrolled in a bachelor’s degree program in Industrial Engineering or a related field.
• Knowledgeable with Microsoft Office Tools - High level of Excel and BI tools.
• Analytics and data-oriented
• Experience with Service Now CRM or others - An advantage
• Experience with Tableau - An advantage
• Project management experience - An advantage