Onboarding Team Lead - JLM

Job Description

We are looking for an Onboarding Team Lead to manage all new Support Associates onboarding processes in Haifa/ Jerusalem. The role is important in the site's management structure and within the Learning and Development teams.

The position requires a hands-on approach, project management skills, and a good understanding and experience of organizational training methods.

Key Responsibilities:

• Leading the training process for new Associates, including managing the Onboarding Trainer team.
• Guiding and supporting new Associates from the moment they join the company until they transition to independent work in the support team.
• Overseeing, monitoring, and optimizing the training process.
• Utilizing strong management, coaching, and team motivation skills.
• Applying a deep understanding of the company's operational and service processes.
  
  

Our humble expectations

Our humble expectations

• At least 1 year of experience in organizational training departments.
• At least 1 year of experience in managing support teams- call center is a plus
• Ability to work independently and collaboratively with cross-functional teams in a fast-paced environment.
  
  

Next Steps

If you are creative, like moving fast, and thrive in a dynamic environment where you get to be proactive and figure out what to do (rather than wait to be told), click below to apply!

About Wolt

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores, and other local shops delivered to your home or office. Our local commerce platform makes it easy for customers to order whatever they need on one app, for merchants to make additional sales, and for couriers to make meaningful earnings flexibly. To enable this, Wolt develops a wide range of technologies from local commerce platforms to retail software and financial solutions, as well as operates its own grocery stores under the brand Wolt Market. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 27 countries today, 23 of which are with the Wolt product and brand.

So, why work at Wolt?

At Wolt, we’re about getting things done. You’ll probably enjoy it here if you like taking ownership, developing yourself, and being around friendly, humble, and ambitious people.

We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just work, Wolt might be for you.