Billing and Collection Specialist

Guesty is the all-in-one platform for hospitality businesses to automate and optimize every aspect of their operations. With purpose-built technology, industry-wide expertise, and an R&D team of 200+ engineers, Guesty ensures that hospitality businesses can streamline and achieve growth, while delivering the best value to guests. With a complete suite of features and 150+ industry partners, including major booking OTAs like Airbnb, Vrbo, Booking.com, Tripadvisor, Expedia, Hopper, Google Travel, and many more, Guesty is transforming the hospitality industry with innovative solutions.

Today, Guesty has 15 offices and 700+ team members across the globe.

The Guesty Finance team is growing, and we are looking for a Billing and Collection Specialist to join us. In this role, you will be in charge of setting up accounts’ pricing per contract or updating existing billing plans.

The ideal candidate must have deep operational/organizational skills to accurately perform the required tasks that make up their day-to-day responsibilities. On top of this meticulous attention to detail, the billing administrator must also possess excellent communication skills as they work together with other departments.

• This position is initially a maternity leave cover for a period of 9 months, with a strong possibility for a long-term role!
  
  

• Assure customer agreements are set up correctly to the billing system
• Add one-time or recurring products to existing accounts
• Work together with other departments to support billing request
  
  

• Excellent spoken and written English
• Organized in nature and with incredible attention to detail
• Excellent interpersonal and communication skills
• Proficiency in Excel and quick adoption of new systems/software