Help Desk Specialist

Help Desk Specialist Wanted for a Leading Company!

We are looking for an experienced Help Desk specialist to join our technical team at a stable and well-established company, operating for decades with hundreds of employees and nationwide activity. This is a significant role that includes providing internal technical support to company employees, alongside managing communication with external suppliers. If you're looking for a stable workplace with promotion opportunities and a challenging field of work – this is your chance!

What will you do with us?

• Provide phone and technical support to company employees regarding hardware and software issues on desktops/laptops, mobile phones, and tablets.
• Troubleshoot issues in systems like Priority, WMS, BI, and others.
• Support security systems, servers, and communication with external suppliers.
• Work with AD and AAD systems for user management and group creation.
• Check server integrity, perform backups, and manage IT infrastructure.

Job Requirements:

• Previous experience in technical support in an HD center, including handling hardware and software issues.
• Full proficiency in AD and AAD (user management, groups, etc.).
• Experience in troubleshooting Windows servers and network infrastructures.
• Familiarity with Office 365 and Excel, including generating reports as needed.
• Experience with network communication, Wi-Fi, device connection, and port configuration.
• Basic knowledge of SQL and the ability to write queries – an advantage.
• Experience with telephony systems – a significant advantage.
• Teamwork skills, independence, initiative, and fast learning ability.

What do we offer?

• Work in a stable and leading company with a pleasant and supportive work environment.
• Promotion opportunities and professional development.
• The chance to join a challenging role with significant responsibility and impact on the organization's operations.