CRM Manager

We are looking for a highly motivated, innovative and results-driven superstar, who will be our next Retention Marketing Manager.

This role's main responsibilities are planning and creating multi-channel online marketing campaigns that build brand trust, loyalty, engagement, and profitability.

This role involves developing and implementing business strategies, optimizing commercial operations, and ensuring the alignment of commercial practices with the company's goals

This is an amazing opportunity to be part of an experienced team of online marketing professionals in one of the world’s most popular online gaming companies.

Your role:

• Developing and executing commercial strategies to drive business growth and achieve company objectives.
• Developing and managing both mass market and segmented marketing campaigns for existing players, while utilizing various channels & marketing tools
• Boosting retention and increasing player lifetime value & profitability
• Collaborating with designers, copywriters, HTML & web developers, and operational services to create compelling campaigns and messaging.
• Spearheaded innovative marketing projects from ideation to execution that deepen player engagement, loyalty, and brand satisfaction.
• Constantly monitoring KPI results, analyzing marketing campaigns and optimizing to improve performance.
• Monitoring competitors' product offerings, promotions, and marketing strategies

Requirements:

• 2+ years’ experience in CRM or similar marketing role with proven experience in developing and implementing successful retention strategies (Must)
• Detail-oriented with a strong focus on customer satisfaction and retention.
• Ability to work collaboratively across teams and manage multiple projects simultaneously
• Excellent communication and interpersonal skills
• Analytical skills and familiarity with Excel.
• You are independent, have a “can-do” approach, and have a hunger for learning
• High-level English – written and spoken

You have a major advantage if…

• Knowledge in the Gaming industry

More about evoke

We’re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke.

At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.