IT Specialist

About Port

The developer experience, developer productivity and driving software quality are on top of every engineering leader’s mind.

At Port, we help engineering organizations excel through the use of our open internal developer portal, owned by platform engineering teams and built for developers. Port consolidates everything developers need to know and execute to deliver software autonomously and to comply with organizational standards. Managers use Port to understand engineering metrics and improve them.

We’re growing rapidly, fueled by the industry’s leading product, and by the constant innovation of our customers, big and small, that use our product to change how developers work.

Why we’re looking for you:

As our company continues to grow, we're in search of our first in-house IT expert. You will be the cornerstone of our IT operations, managing both hands-on tasks and strategic initiatives. You'll be the go-to person for all IT-related matters, ensuring that our technology infrastructure supports our expanding business.

As IT Specialist you will:

• Develop and execute the company's IT strategy, aligning it with business goals, security needs, compliance requirements, and budgetary constraints..
• Oversee multi-P&L IT operations and budgets, ensuring cost-effectiveness and efficient resource allocation.
• Manage and maintain the company's IT infrastructure, systems, and networks.
• Establish and lead a responsive and effective help desk operation.
• Lead and oversee multiple IT projects, ensuring timely and successful execution.
• Establish, implement, and enforce IT policies, regulations, and compliance standards.
• Collaborate with third-party vendors, negotiate contracts, and manage vendor relationships to ensure cost-effective and high-quality services.
• Implement and maintain robust cybersecurity measures to protect the company's data and systems from potential threats.
• Work closely with cross-functional teams to support their IT needs.
• Assist with compliance and certification processes, including SOC2, ISO, and other relevant standards.
  
  

• 6+ years of experience in information systems management.
• Experience in or working with the high-tech industry.
• Strong knowledge of IT systems, infrastructure, networking, cybersecurity, DevOps, on-premises data centers, cloud services, IT regulations, compliance, and budget management.
• Experience with SOC2, ISO, and similar compliance frameworks.
• Ability to perform effectively under pressure and manage operations across global time zones.
• Proficient in a wide range of technical areas, including Windows, Mac environments, networking, security, monitoring systems, Active Directory, Office 365, scripting, and more.