IT Specialist

Trullion is revolutionizing the accounting world with its AI-powered platform designed for finance teams, accountants, and auditors. By automating financial workflows, Trullion increases efficiency, prevents costly oversights, and drives collaboration. Our mission is to build accounting and audit technology that people love, making the industry more efficient, transparent, and human-oriented. Established in 2019, Trullion is headquartered in New York, with offices in Tel Aviv and London. We are backed by Aleph, Third Point Ventures, Greycroft, StepStone Group, and leading global CFOs, offering a customer-centric experience from speedy implementation to a convenient managed service model.

At Trullion, we think big, fostering an environment where ambitious ideas and growth are encouraged. We are committed to truth, ensuring honesty and transparency in all our actions. Hiring diverse talent is key to our values, as we believe that diversity cultivates a culture of innovation. Our supportive culture is dedicated to being on your side, offering excellent work-life balance, personal development opportunities, and comprehensive benefits to our employees and clients.

This is the perfect time for you to join us as an IT Specialist, as you will be responsible for ensuring the smooth operation of our IT systems and providing excellent technical support to the team. The ideal candidate will have a strong technical background, exceptional problem-solving skills, and excellent customer service abilities.

Responsibilities:

• Provide both on-site and remote support, ensuring uninterrupted IT services.
• User Account Management: Manage user accounts, permissions, and access rights in various systems. Assist with onboarding/offboarding processes while ensuring smooth transitions for employees.
• Manage initial provisioning of IT systems, including laptops and office IT equipment, and provide ongoing support.
• Documentation: Create and update documentation for IT procedures, troubleshooting guides, and knowledge base articles. Maintain an inventory of hardware, software licenses, and other IT assets.
• Security Compliance: Enforce IT security policies and protocols to safeguard company data. Stay informed about the latest security threats and implement preventive measures.
• Collaboration: Collaborate with other team members and departments to implement IT projects and initiatives.
  
  

• Proven experience working as an IT specialist or in a similar role.
• Hands-on experience with computer hardware and software installations, administration, and troubleshooting.
• Manage office infrastructure (firewall/switches/Wi-Fi/printers/VPN, etc.).
• Strong knowledge of Windows and/or macOS operating systems.
• Familiarity with network protocols, security, and troubleshooting.
• Ability to work independently and collaboratively in a team environment.
• Strong communication and interpersonal skills, with the ability to work well in a team environment.
• Highly organized with excellent troubleshooting and problem-solving abilities
• Public Cloud Knowledge (AWS/Azure) - Advantage.
• Can-do attitude.
  
  

• Think BIG. We are ambitious, proactive, and we love challenging the status quo.
• We live by truth. We uphold the highest standards of accuracy and accountability.
• On Your Side. We are on this journey together and want to collaborate and empower each other to succeed.
• Committed. Committed to execution. Committed to delivery. Committed to excellence.