Customer Success Manager

We are looking for a dedicated and experienced Customer Success Manager to join our team. The ideal candidate will be responsible for ensuring our clients achieve their desired outcomes while using our products and services. This role involves client onboarding, relationship management, performance monitoring, client advocacy, and proactive support.

• Proven experience as a Customer Success Manager or similar customer-facing role (hardware-software company).
• English - high level
• Strong communication and interpersonal skills.
• Excellent problem-solving and analytical abilities.
• Experience in data analysis and performance monitoring.
• Ability to build and maintain strong relationships with clients and internal teams.
• Proactive mindset with a focus on anticipating client needs.