Professional Services Team Leader

Hiring for a SAAS company that raised over 100M$!

That has built a platform in the IT field.

This position provides a large scale of clients and a high technical environment.

Requirements:

+5 years of Proven leadership experience in technical customer success or professional services.

Experience with REST APIs and webhooks ( create, edit, and debug ).

Knowledge of network architecture, Active Directory, Group Policies, Security Groups, UNC & DFS.

Proficiency in PowerShell, CMD, Bash; Python is a plus.

Scripting and patching skills.

Understanding of Windows, Mac, and Linux architectures (emphasis on Windows).

Familiarity with the ITIL Framework for IT service management.

ITIL certification -Advantage.

BI knowledge, including custom SQL expressions.

Experience with data migration (json format).

Strong problem-solving skills and the ability to work in a fast-paced environment.

Excellent communication and customer facing skills

High skill of managing and leading a team of 6 people